Desktop Engineer I
Kforce Inc.
Job Info
RESPONSIBILITIES:
Kforce has a client that is seeking a Desktop Engineer I in Saint Louis, MO.Responsibilities:- Desktop Engineer I will analyze security reports, identify risk, and coordinate with teams for remediation
- Install, configure and administer departmental computer hardware and software
- Participate in the development, implementation, installation and testing of application or service software
- Ensures technology is accessible and equipped with current hardware and software
- Monitors and maintains technology to ensure maximum access
- Respond for diagnosis of interrupted and inefficient processes: Analyze and take corrective action for computer; Hardware and software to resolve technical and schedule issues
- Initiate corrective action to stay on schedule
- Gathers customer information and determines resolution path regarding moderately complex client issues by analyzing the symptoms and identifying/resolving the underlying problem
- Work with deskside support personnel to find cause of issue or work stoppage and to determine best resolution path
- As a Desktop Engineer I, you will escalate complex issues to higher level when necessary
- Analyze system requirements and existing business processes in order to create and manage desktop and group policy settings for Desktop and Server operation systems (Linux, Macintosh and Windows)
- Assist Management in maintaining system performance, system security, hardware/software utilities, capacity planning and balancing operation cycles
- Perform special projects as assigned
- Investigate options for new or improved technology by literature searches and other research
- Write documentation to describe system development, deployment, life cycle
- Write or modify training materials for users to describe installations and operating procedures
- Participate in project planning
- Perform other duties as assigned
REQUIREMENTS:
- Bachelor's degree or professional certification preferred
- Experience in a higher education technology environment
- Experience delivering training on use of technology
- Requires knowledge of Microsoft OS, PC hardware, MAC OS, Apple hardware, MS Office tools and other desktop software
- System security
- Linux
- Desktop Engineer
- Good organizational skills
- Excellent communication and people skills
- Must be flexible and willing to work extended hours as necessary and recognize the need to do so
- Ability to program scripts for operating system upgrades (ex: PowerShell)
- Ability to work with minimal supervision with a high degree of accuracy
- Ability to learn quickly and adapt to new circumstances
- Able to adjust to changes in priorities and demands on time
- MAC
- System Development
- Lice Cycle
- Shell Scripting
- Capacity Planning
- Documentation
- Corrective Action
- Deployment
- Remediation
- Switch Capacity
- Project Planning
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
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