Telecom/Mobile Manager (COB000001335)
American Cybersystems, Inc.

Albany, New York

Posted in IT

$65.00 - $75.00 per hour


Job Info


Innova Solutions is seeking a Telecom/Mobile Manager for an onsite role in NYC.

Position Type: Full-time, Contract-to-Hire
Duration: 3-6 month Contract-to-Hire
Location: NYC - This is a 100% onsite role.

****This is a Telecom/Mobile Manager who is Hands-on AND will lead/manage a team of 5-6 directs.
****Responsible for vendor/carrier management, procurement of mobile devices/maintain inventory, budgeting, create and manage mobile device support processes and procurement processes, etc.
****NO Vendors/Not open for C2C

  • Responsible for 24/7 Mobile device Telecommunications services support for all a variety of facilities and other Healthcare/School based clinics.
  • Provide expertise in the planning, design, deployment, optimization and troubleshooting of the Unified telecommunication infrastructure.
  • Create and manage mobile device related projects to ensure projects timely delivery.
  • Manage design, planning and implementation for all mobile device carrier upgrades and mobile device deployments.
  • Create and manage mobile device support processes and procurement processes ensure work accountability via ticketing process.
  • Manage all related mobile devices; Maintain accurate inventory records; Manage spare pool.
  • Oversee design, planning and implementation for all project related work for Unified Communication systems.
  • Responsible for the quarterly review and complete inventory for mobile device inventory, PBX adjuncts, all related
  • Assist with the preparation of the facilities and central office Telecommunication Department's Annual Budget; Monitor departmental expenditures and expedites payment; Manage all purchase requisitions and reconciliation of departmental budget; Review all pertinent invoices; Oversee the maintenance CDR records and database and monthly telephone bills for site clinics.
  • Collaborate with carrier vendors, iPad, Apple iPhone, Galaxy Android technical support and IT organizations to resolve technical issues; perform other enterprise-wide Telecommunications duties as requested.
  • Manage the Check point router, Go Charge charging stations, and One Talk emergency wireless phone inventory.
  • Train, update, and evaluate staff on new Policy Procedures, Mandated staff training, etc.
  • Manage facilities VOIP to mobile device services.
  • Assist with migration to VOIP and other Communications platforms.
  • Responsible for vendor root cause analysis reports, vendor Zero Usage reports, wireless phone third party applications inventory
  • Prepares EITS weekly summary reports, staff assignment updates and staff reviews
  • Responsible for emergency phones and business continuity re-direct services
  • Reviews existing voice and data configurations within elements of the medical center and makes recommendations and/or changes to improve the. efficiency and effectiveness of the system's service
PAY RANGE AND BENEFITS:
Pay Range*: Between $65-75/hr W2.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable l



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