Supervisor, Operations
American Water

Job Info

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Requisition ID: 106542

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

New Jersey American Water is seeking an operational leader to join our team in Shrewsbury, NJ. We have an opportunity for an Operations Supervisor to help manage day-to-day distribution functions including job site observations, applying for utility mark outs and permitting, planning and scheduling of work and more. Our ideal candidate will be motivated, customer-driven and passionate about providing a vital resource to our communities.

Primary Role

Plans, schedules, and manage daily field operations in accordance with Company policies, procedures, and all applicable governmental laws and regulations.

Key Accountabilities

• Plan, schedule, and manage all scheduled and un-scheduled T&D field activities.
• Ensure programmed work activities are scheduled and performed in accordance with customer, regulatory, and financial requirements.
• Support T&D field supervisors in ensuring crew assignments are supported with inventory, permits, traffic control and other dependencies necessary to ensure successful completion of assignments.
• Supervise the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability.
• Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.
• Implement effective reporting processes.

Knowledge/Skills

• High level understanding of Transmission & Distribution workflow process.
• Knowledge of company and regulatory procedures related to Health and Safety, environmental, and customer satisfaction requirements.
• Knowledge of company policies and procedures and management theories, practices, and trends.
• Expert knowledge in the use of MapCall, Excel, MyPurchasing, SAP, and word processing systems.
  

Experience/Education

• 3-5 year experience within Transmission & Distribution or Field Services operational areas with proven past experience of meeting performance targets.
• High school diploma or 2 year degree in operational discipline, management, or related technical discipline or equivalent.
• 2 year degree or higher preferred.
• Valid state drivers license.
• NJ DEP Distribution certification preferred.
  

Work Environment

• Field Operations Center/office.
  

Schedule/Hours

• Full-time
• Monday-Friday, 7:30am-4pm
• Rotating on-call responsibility
  

Competencies

Prioritizes & Role Models Safety

Self-Awareness

Develops Talent

Plans, Aligns, & Directs

Drives Engagement

Decision Quality

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: New Jersey

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