Student Employee-Student Account Services-CWS optional (2+ positions)
Sam Houston State University

Job Info

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Requisition:

202400390ST

Title:

Student Employee-Student Account Services-CWS optional (2+ positions)

Employee Class:

Student Employee

College Work Study Position:

Yes

Department:

Student Account Services

Division:

Division of Enrollment Success

Hours per week:

10 - 28 hours

Hiring Rate:

$9 - $10/hr

Preferred Student Classification:

Freshman, Sophomore

Nature & Purpose of Position:

Responsibilities include but are no limited to:

• Creating a welcoming atmosphere for faculty, staff, students, parents, and fellow co-workers.
• Taking ID card photos and printing temporary ID cards.
• Working closely with walk-ins and call-ins to troubleshoot account/card issues.
• Representing Student Account Services - Bearkat OneCard Services at events on campus.
• Completing daily office projects.
• Assist with phone calls and email for Student Account Services (Bearkat OneCard & Cashier's Office)
• Assist with other duties within the office as assigned

Qualifications:

• Excellent customer service skills and a desire to ensure visitors to our office are served in an effective, courteous manner.
• Intermediate experience with the full Microsoft Office product suite; particularly Excel, Outlook, and Word.
• Keen attention to detail.
• A strong work ethic and desire to grow professionally.

Other Requirements for the Position:

Summer Availability Required. Tuesday/Thursday availability for work preferred.

Open Date:

11/21/2024

Position Number:

9N9989-00

Contact Name & Title:

Katarina Rodriguez, Account Services Manager

Contact Phone:

936-294-1083

Contact Email:

kxr074@shsu.edu

EEO Statement:

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.

Annual Security and Fire Safety Report

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