Senior Manager, Technology Operations, Seller Wallets
Walmart

Job Info

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What you'll do at

Position Summary...

What you'll do...

The Senior Manager for Seller Wallets will play a pivotal role in innovating, developing, launching, and scaling embedded payment and financial services products for Marketplace Sellers in the US market and other key regions. This strategic role demands a deep understanding of digital payments, financial services, and eCommerce marketplace ecosystems. The position has high visibility within the organization and requires collaboration with a broad range of cross-functional teams and leaders across Walmart Marketplace.

Responsibilities

• Strategic Framework Development: Conduct thorough research on sellers' needs and competitive analysis to generate insights that drive Wallets/ Payment business strategy, service operations, and process improvements.
• Industry Trend Analysis: Stay updated on industry trends, the competitive landscape, macro-economic factors, and emerging trends in embedded payments and fintech. Leverage the industry insights to identify and champion forward-looking innovation opportunities in embedded finance.
• Partner Assessment: Develop an assessment framework to evaluate potential partners for International Seller Wallets and work with cross-functional teams to drive outcomes and provide visibility to all stakeholders.
• Team Collaboration: Collaborate with Product, UX, and Tech teams to create best-in-class Seller Wallets experiences incl. FX conversion and value-added fintech services. Identify opportunities for differentiations and continuous iteration.
• Product Utilization: Work closely with Marketing, Go-to-Market (GTM), and Account Management teams to drive product adoption and user engagement for Seller Wallets.
• Data-Driven Insights: Derive actionable insights from seller feedback and data, making recommendations to optimize the Seller Wallets experience, including product, services, and tools.
• Key Metrics Development: Identify key performance metrics and develop data-driven frameworks to support business goals related to marketplace payments.

Qualifications

• Education: Bachelor's degree in Business, Marketing, eCommerce, Operations, Analytics or a related field. An MBA or advanced degree is preferred.
• Experience: Minimum of 7 years of experience in B2B payments, B2B fintech, eCommerce, marketplace, or related fields.
• Competencies and Qualities:
  • Customer-centric approach: Prioritizing customers' needs and pain points.
  • Analytical skills: Adept at using data and analysis to drive decisions.
  • Leadership and Teamwork: Proven cross-team leadership capabilities and the ability to foster trusting relationships with internal and external partners.
  • Drive and Accountability: High drive and bias for action, with a strong sense of ownership and accountability.
  • Communication: Excellent written and oral communication skills.
  • Growth mindset: Always seeking opportunities for improvement and innovation.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $117,000.00-$234,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years' experience inproject management, program management, program operations, or related area.Option 2: 7 years' experience in project management, program management, program operations, or related area.2 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Hello, Silicon Valley

You don't have to choose between your career and your lifestyle in Silicon Valley. Here, you can have both.

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