Senior Manager, Fundraising Analytics
Wellesley College

Job Info

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At Wellesley, our mission is to deliver an outstanding liberal arts education
to women who will make a difference in the world. Our collaborative
community, comprising faculty, students, staff, and alumnae, is guided by
our shared values. We champion intellectual discovery and excellence,
uphold gender equality as foundational to progress, affirm diversity as
crucial to educational excellence, value connection and community, empower
individuals for social change, and commit to integrity and academic freedom
in our pursuit of knowledge. Join us in this transformative journey!

When applying for the position, please ensure a thorough review of the job
details. If you are an internal employee, kindly utilize the internal portal on
Workday for your application. Prepare a comprehensive resume/cv and cover
letter for upload. Acceptable formats for these documents are either PDF
(.pdf) or Word (.doc).

Job Posting Title
Senior Manager, Fundraising Analytics

Job Description Summary
Admin Exempt

Job Description
Position Summary
The Senior Manager of Fundraising Analytics will be responsible for designing and maintaining Wellesley College fundraising reports, dashboards, and data tools, as well as providing database end-user support, training, and strategic analytics partnerships to internal clients. This person will assist the system user community by fulfilling requests, extracting information, providing specialized training, and serving as a key departmental resource for Wellesley's CRM, Affinaquest.

He/She will develop and maintain a portfolio of strategic, reusable reports using the CRM's built-in reporting and dashboard tools, advanced Excel functionality, and business intelligence/data visualization tools including Tableau. This individual will have a critical role in identifying and implementing business process improvements and related system enhancements, in close partnership with the user community and Affinaquest experts in the Development and Library and Technology Services departments.

Primary Position Responsibilities

Database/End User support (50%)

• Maintain super-user-level expertise on Affinaquest
• Fulfill a wide range of user requests for database extracts and support by collaboratively strategizing with our end-user community to understand the desired outcomes and business needs
• Understand and perform key database functions and serve as an approachable resident expert for the user community
• Build well-designed, sustainable dashboards and reports in Affinaquest
• Provide user support and training for database functionality to the Development team

Business Intelligence (50%)

• Collect report requirements, recommend parameters, and strategize with partners across the organization to build scalable, intuitive, flexible, and sustainable information tools with strong visual components
• Maintain, improve, and support ongoing organizational dashboards and reporting updates
• Perform extracts and analysis of fundraising, financial, engagement, and campaign data to support identification of significant trends
• Leverage descriptive analytics expertise and cross-functional partnerships to create refreshable reports to provide organizational insight
• Work with Frontline Fundraiser team and key stakeholders to identify strategic opportunities for business process improvements and advanced analysis
• Partner on special projects, including automation of key functionality and custom report requests
• Demonstrate caring, creativity, insight, flexibility, and strong collaboration skills in building partnerships across the department
• Other duties as assigned with or without accommodation

Performance Profile

• Judgment - exercise good judgment and a high level of discretion/diplomacy when managing constituent data
• Accuracy - high level of accuracy on all aspects of data reporting and data integrity
• Efficiency - strong work ethic, initiative, and ability to problem-solve effectively and juggle multiple demands efficiently
• Initiative - proactive, confident in taking responsibility, decisive
• Customer Service - provide excellent customer service to all colleagues and internal and external stakeholders
• Collaboration - works effectively with colleagues in a positive, professional, and collegial manner.

Supervisor Responsibilities

• None

Education Required

• Bachelor's degree preferred

Experience Required
4-6 years of CRM data experience and responsibility

Skills and Abilities Required

• Experience with frontline fundraising best practices
• Experience with a complex fundraising, donor, or CRM systems at a 'Super User' or "Administrator' level
• Ability to demonstrate caring, creativity, insight, flexibility, and strong collaboration skills in building partnerships across the department
• Strong analytical skills, with an emphasis on effectively visualizing information for diverse audiences
• Ability to work both independently and collaboratively in a dynamic environment
• Excellent skills in MS Excel with experience using V-Lookup and Power Pivot
• Maturity, flexibility and the ability to focus on detail while handling multiple tasks and working with diverse personalities
• Ability to manage confidential information sensitively and appropriately
• Possesses problem-solving skills and inherent decision-making ability as well as the ability to take initiative, be assertive, and manage multiple streams of work
• Demonstrates a commitment to diversity within the office using a personal approach that values all individuals and respects differences regarding race, ethnicity, age, gender identity and expression, sexual orientation, religion, disability, and socio-economic circumstance 
• Demonstrates a commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts 
• Able to communicate effectively with all levels of staff and end users
• Flexibility and a good sense of humor
• Commitment to the mission and goals of Wellesley College

Company Description
Wellesley's mission is to provide an excellent liberal arts education to women who will make a difference in the world. We advance our mission by working together as a community-faculty, students, staff, and alumnae.

Embark on a fulfilling career journey at Wellesley College, where we prioritize your well-being and professional growth. As a valued member of our team, you'll enjoy a comprehensive array of benefits and resources designed to enhance both your work-life balance and long-term success.

• Competitive Compensation : Experience competitive wages ensuring your dedication is recognized and rewarded.
• Exceptional Benefits Package: Access a comprehensive benefits package, including health, dental, vision and pre-tax saving benefits, life insurance, disability coverage, and more to safeguard your health and that of your loved ones.
• Commuting and Transportation: Enjoy the convenience of free parking on our picturesque campus, easily accessible from major roadways. We are also accessible via the MBTA commuter rail.
• Paid Time Off : Take advantage of paid vacations, personal days, sick time, and holidays to recharge and maintain a healthy work-life harmony.
• Retirement Savings : Plan for the future with our retirement savings plan. Wellesley College contributes up to 10.5% towards your 403(b) plan for eligible employees
• Work/Life and Wellness: A hybrid work environment for select positions (additional details will be provided during the interview process), caregiving support through Wellthy, legal plan insurance, pet insurance discount and a variety of other resources including retirement planning, free onsite and virtual fitness classes and access to cultural and leisure activities throughout metro-Boston.
• Professional Development: Enhance your skills and explore growth opportunities through continuing training and pathways for growth within our supportive environment.
• Tuition and Education Benefits : Invest in your education with tuition benefits, and access resources to navigate student loan forgiveness, reinforcing our commitment to your ongoing learning.
• Campus Privileges : Enjoy free use of our state-of-the-art athletic and fitness facilities with onsite fitness classes, Library resources, and seize opportunities to attend diverse campus events that contribute to a vibrant community.

Apply today and take your first step toward a rewarding career with Wellesley College - where your unique strengths and success are celebrated as part of our shared commitment to inclusivity!

Worker Sub-Type
Administrative

Time Type
Full time

EEO Statement
At Wellesley, we embrace and honor difference and diversity. We believe the best ideas-the best solutions-draw on a range of voices, perspectives, and experiences. As a college, and as a community, we are dedicated to assuring that all members for the Wellesley community have an equal opportunity to flourish.

Wellesley College is an Equal Opportunity Employer, committed to the diversity of the college community and the curriculum . Wellesley College and all its subcontractors shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that Wellesley College and all of its subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status. Candidates who believe they can contribute to that goal are encouraged to apply.

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