Salesforce Leader
Slalom, LLC

Job Info

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Who You Are

Slalom Los Angeles is seeking an experienced, entrepreneurial, and progressive leader to drive Salesforce services and client success with our Los Angeles-based clients. The Salesforce Leader will provide thought leadership to our enterprise and mid-market clients, set strategic direction for the Salesforce practitioners, and own accountability for the quality execution of business and technology consulting services across all Salesforce engagements. We are open to hiring at the Principal or Senior Principal level.

Who You'll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life, and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

What You'll Do

Accountability for the Salesforce practice - e.g., driving quality, sales, recruiting, account management, consulting delivery, and operational aspects, including:

Practice Building

• Drive account growth through a combination of business development, talent management, oversight of delivery work, and thought leadership.
• Own direct revenue responsibility of $1m+ for Principal level and $2.5m+ for Sr. Principal level.
• Identify opportunities for growth and maturation of Salesforce offerings.
• Build and develop relationships with Salesforce and own joint sales pursuits.
• Drive business development with the proper information, tools, and subject matter expertise to sell engagements within the offering.
• Maintain awareness of industry leading practices and business levers for cloud offerings and understand how Slalom's practice areas interact.

Engagement Delivery

• Conduct requirements discovery and design scalable solutions to meet client needs.
• Manage engagement risk, project economics including planning and budgeting, managing accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client.
• Provide oversight and governance of sold and managed Salesforce projects.
• Oversee quality assurance of project delivery.

Team & Individual Development

• Maximize team performance through an effective team approach that increases productivity and job satisfaction.
• Assign practice area development tasks when Consultants are between projects.
• Develop and deliver leading practices, delivery templates, and point-of-view papers. Create reusable collateral for sales and delivery accelerators.
• Develop case studies and training materials; conduct brown bags and provide guidance for the Salesforce Practice.
• Responsible for people/career management and project staffing.
• Support recruiting and onboarding of new employees.

What You'll Bring

• Experienced as a professional services leader in a large consulting environment.
• Functional understanding of Salesforce with demonstrated ability in Salesforce solution architecture and implementation.
• Proficiency in Salesforce platform configuration, flows, process builder, and reporting.
• Expert at project delivery who can perform all aspects of program management and articulate a mature delivery methodology to clients and team members. As a bonus, also has technical skills such as an engineering background, technical architecture, and hold their own with client technical teams.
• Active Salesforce certifications such as Salesforce Certified Administrator, Salesforce Sales Cloud Consultant, Salesforce Service Cloud Consultant, Salesforce Experience Cloud Consultant, Salesforce Platform App Builder, Salesforce Certified Application Architect, etc.
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously, preferably within agile environments.
• Expert in the realm of business development as well as business operations (e.g., invoicing, SOWs, margins, utilization).
• Track record for being detail-oriented with a demonstrated ability to self-motivate and follow through on projects.
• Strong work ethic with the proven ability to excel in a fast-paced, highly innovative environment.
• Experience with managing and leading people, including mentoring and coaching skills.

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range is $133,000 to $206,000 for Principal and $153,000 to $237,000 for Senior Principal. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. We will accept applications on an ongoing basis until a candidate is selected for the position.

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