Retail Trainer and Visual Merchandiser
Guest Services

Job Info

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Compensation Amount:
20.00 USD HourlyThe Retail Trainer & Visual Merchandiser has primary responsibility for professionally merchandising retail product in four retail stores within Mount Rainier National Park. In addition, this position will have the responsibility of training retail managers and associates in use of the Counterpoint POS, product identification, expectations of shop cleanliness and hospitality standards. This position will assist in maintaining stock levels/inventory to ensure full displays to meet budgeted revenue goals. This position reports to the Retail Operations Manager.

Job Description:

ESSENTIAL FUNCTIONS

• Train retail managers and associates in use of the Counterpoint POS, product identification, expectations of shop cleanliness and hospitality standards.
• Promotes the spirit and intent of Guest Services Hospitality Standards.
• Set displays to incorporate height and variety to enhance visual appeal to the park visitor.
• Drive traffic through use of creative displays, making all areas of the shops shoppable and appealing.
• Maintain integrity of retail display "programs".
• Change up display tables to keep them fresh and guest/staff interested.
• Ensure appropriate signage is in place (handmade, made in America, local, Native American, hours of operation, artist profile, etc.)
• Interface with DYNW and WNPF merchandise/representatives/vendors.
• Assist in Ashford retail warehouse, checking in freight and processing orders as directed.
• Participate in seasonal store set up, tear down and physical inventories.
• Conduct cycle counts as directed.
• Review and analyze min/max numbers are set correctly and effectively.
• Conduct remedial training for shop associates as required.
• Interface with operational General Managers to clarify and inform direction given and opportunities addressed.
• Determine the need for merchandise/product to be placed on sale.
• Performs other duties as may be required or assigned.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• High school education with some college education preferred.
• Two years direct experience in a similar capacity and position accountabilities.
• Retail Point-of-Sale and database experience and working knowledge with a preference to or with CounterPoint.
• Computer proficiency with the ability to utilize MS Office (Word, Excel, Outlook, PowerPoint, and Access).
• Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.
• Ability to work independently. Must be extremely organized, accurate, and detail oriented.

PHYSICAL AND MENTAL REQUIREMENTS

• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Lifting, carrying, and pushing up to 20 lbs. occasionally and up to 40 lbs. occasionally.
• Occasionally stoop, kneel, or crouch.
• Use hands and arms to reach for, grasp, and manipulate objects.

EQUIPMENT USED

• Typical office equipment (computers, multi-extension phone system, fax, copiers, scanners, among others).

Ascending to 14,410 feet above sea level, Mount Rainier is an iconic point in the Washington landscape. Our associates gain valuable experience here while meeting guests and coworkers from around the world, and in their free time they have a magical world of pristine mountain meadows, majestic waterfalls, peaceful old-growth forests, and much more to explore! While we operate year-round, our primary season is the summer months, with most employment opportunities available between April and October. Our All-Star team members enjoy fantastic perks and an amazing work environment!

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