Relief Distribution Operator
Alliant Energy

Job Info

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Bring YOUR energy to Alliant Energy!

At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off.

Job Summary

Ready to play a crucial role in ensuring the efficient and safe distribution of energy? Alliant Energy has an exciting opportunity for a Relief Distribution Operator. In this role you will be at the forefront of our operations, managing the flow of energy to our communities and ensuring reliable services delivery. If you thrive on a dynamic environment and are passionate about making a difference, we want you on our team!

Our Relief Distribution Operators relieve and perform the duties of a Distribution Center Dispatcher and Distribution Operator as required.

Progression is an essential part of the role, with the expectation to bid for and accept a Distribution Operator position, providing valuable opportunities for career growth and development.

This position is responsible for taking after-hours emergency calls, responding to outages and trouble calls on the distribution system and customer services. Due to this the position has a residency requirement of 30 minutes from appointed operating center.

What you will do

• Completes necessary training for the Distribution Operator position under the direction of the Sr. Resource Coordinator.
• Receives and executes orders from the Transmission System Operations, GENCO System Operation Center or other authorized personnel and dispatches employees as described in the Electric Emergency Manual.
• Responds to emergencies in accordance with company policies and procedures to minimize customer impact (SAIFI, SAIDI, etc.), taking all necessary actions to maintain system integrity by: sectionalizing, monitoring system conditions, or other appropriate action.
• Uses distribution system tools and applications to monitor gas and electric systems. Takes action, documents and reports as required.
• Initiates emergency call tree action and routes information to appropriate departments and personnel (i.e. Field Operations Leadership, Corporate Communications, Key Account Manager, etc.).
• Notifies proper personnel and dispatches company technicians on electric and gas trouble, and service calls.
• Receives and dispatches all emergency Digger's Hotline requests throughout the company.
• Follows prescribed company policies and procedures.
• Must be able to work in a highly stressful environment and able to deal with multiple tasks and situations simultaneously.
• Responds to after hour emergencies as required.
• Performs other duties which are similar, related, or incidental to this position.

Education Requirements

• High School Diploma or GED
• Associate Degree Preferred

Preferred Experience

• 2 years of experience in utility operations/ construction
• Prior dispatch experience

Other Requirements

• Must possess a valid driver's license.
• This job is covered by the Department of Transportation regulations on drug and alcohol testing (CFR 49, Parts 40 and 199), and is subject to drug testing according to said regulations.

Knowledge, Skills, and Abilities

• Thorough knowledge of electric and gas systems and how they operate.
• Ability to troubleshoot electric and gas problems by analyzing available information.
• Demonstrated ability to perform and efficiently multi-task under adverse conditions and communicate effectively with employees and public agencies.
• Thorough knowledge of company policies and procedures pertaining to switching, dispatching and emergency response.
• A working knowledge of distribution system operations applications.
• Strong communication skills including grammar, punctuation and telephone etiquette.
• Demonstrated ability as a leader in attitude, safety, productivity, good business judgment and emergency response.
• Demonstrated ability to perform accurate work in a time frame which meets department objectives.
• Ability to follow written and verbal instructions.
• Ability to work in a culturally diverse work group and to perform the physical requirements of the job.
• Ability to successfully pass pre-employment screening assessments.

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

It's not just what we do; it's how we do it.

Live Safety. Everyone. Always | Make Things Better | Care For Others | Do The Right Thing | Act For Tomorrow | Think Beyond. Be Bold

Alliant Energy is committed to providing an inclusive work environment for all and is proud to be an Equal Opportunity Employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by law.

All candidates selected for employment with Alliant Energy will be required to successfully complete a drug screen and background check.

Disclaimer:
The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Alliant Energy and subsidiaries is an equal opportunity employer that values diversity in the workplace. Applicants in need of a reasonable accommodation for any part of the hiring process, please email talent@alliantenergy.com.

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