Regional Director, Patient Services
The Judge Group Inc.

Job Info

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Location: Plattsburgh, NY
Salary: $110,000.00 USD Annually - $140,000.00 USD Annually
Description: Our client is currently seeking a full-time Regional Director of Patient Services to join their team based out of Plattsburgh, NY. Below, you will find the full job description for your review. If qualified and interested, please do not hesitate to apply. Thank you, and I look forward to connecting!

Role and Responsibilities

The Regional Director is responsible for planning, organizing, directing, coordinating and evaluating our patient services at the regional level, working with clinical management to assure high quality outcomes, patient, and staff satisfaction, and attainment of revenue goals. The Regional Director may also be, but is not required to be, the Director of Patient Services.

Essential Functions

• Participate in the development, implementation, evaluation, review, and revisions of policies and procedures consistent with current professional standards of practice.

• Develop goals, objectives, and standards of care relevant to patient services and personnel functions.

• Ensure coordination of all patient services by monitoring plans of treatment, assuring case conferences are conducted, conducting periodic patient evaluations, and determining frequency and/or staffing patterns.

o Coordinate the quarterly clinical record review program.

o Ensure communication and coordination with physician's offices, payers, patients/families, outpatient services and inpatient coordinators, regarding care and status of the patient.

• Ensure decisions regarding patient referral, admission and discharge are made based on patient's assessed needs and safety and does not jeopardize the safety of personnel.

• Ensure a comprehensive interdisciplinary assessment is completed for each patient and addresses the medical, social, mental health and environmental needs of the patient.

• Ensure personnel delivering patient care are adequately supervised as evidenced by:

o Compliance to patient's plan of care

o Clinical documentation

o In-home supervision of personnel

• Ensure personnel are scheduled to guarantee proper coverage within authorized staffing levels.

• Responsible for recruitment of qualified personnel and implementation of effective strategies to promote staff retention at acceptable parameters established by the Agency in collaboration with the Clinical Managers and HR Department.

• Ensures staff maintains up-to-date credentials, and adheres to job responsibilities and productivity requirements, by conducting timely, thorough performance reviews annually, providing more frequent feedback on low performance as needed.

• Participates in the agency's information management and performance improvement programs.

• Serves as a member of the Professional Advisory Council and periodically reviews policies relevant to patient care with the council.

• Participates in local organizations on activities relative to the health professions and community health services.

• Responsible for the organization and directions of the ongoing functions, including, but not limited to, the following:

• • Responsible for agency performance: financial, quality, regulatory.
  • Managing operations within projected budget.
  • Participate in the development of standards and methods of measurement of agency activity.
  • Preparation of reports on agency activity for Senior Leadership Team.
  • Ongoing liaison with our Clinical or Senior Leadership Team

• Maintain a working knowledge of current Medicare, Medicaid, and third-party payor requirements for home care reimbursement.

• Keep up-to-date on evidence-based care and practices, products, treatments and trends and communicate this information to personnel.

Qualifications and Requirements

• Current, valid NYS RN Licensure

• Minimum of two years' experience in home health care.

• Medicare home health experience and management experience.

• Organized, detail-oriented, and possesses effective communication skills both orally and in writing.

• Understands the delivery of home health care and is able to problem-solve effectively.

• Capable of prioritizing and handling multiple tasks of critical importance simultaneously.

• Functions well in an atmosphere of change and interruption.

• Effective management skills.

Contact: cdemey@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

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