Reality Labs Field Merchandising Manager, North America
Meta

Job Info

Meta is looking for a Reality Labs (RL) NA Field Merchandising Manager. This person will be responsible for overseeing, planning, communicating, executing, and reporting on the North America Field nerchandising programs across all our existing and future 3rd party retailer partners within the NA region and potentially beyond. This role plays an instrumental part in contributing to the RL vision for our global customers to find, learn and experience RL products through physical retail. It is critical to have experience with merchandising within current retail partners such as: Best Buy, Walmart, Target, and more.The primary role of the RL NA Field Merchandising Manager is to ensure that all field merchandising components including fixtures, demo units, graphics and display technologies are operating and functioning properly, as well as maintained to our standards. The role is execution oriented and is focused on planning, managing, and executing large programs and projects across our partners. The RL NA Field Merchandising Manager must be comfortable in a fast-paced environment working collaboratively across channel marketing, sales, analytics, and external vendors and presenting findings, recommendations, results to the Leadership Team.

Reality Labs Field Merchandising Manager, North America Responsibilities:

• Prioritize large volume of projects across thousands of retail doors, most with tight deadlines and extreme complexity, with the guidance of the Global Field Merchandising Manager.
• Partner closely with Channel Marketing Managers, Merchandising, Display Technology, Strategic Account Managers, 3rd party labor partners, Analytics and Field Sales team members on a regular basis to execute initiatives with the utmost efficiency and accuracy.
• Act as liaison between global 3rd party labor partners, fixture display companies, channel marketing managers and field sales on any issues that come up in our retail partners globally.
• Assess and make calculated decisions to maximize ROI and efficiency by leveraging partnerships with the internal analytics team.
• Lead collaboration, alignment, and execution across XFN partners.
• Ideate and build highly detailed execution plans for a variety of RL initiatives across all product lines.
• Create, maintain, and enforce processes for all operations globally in store and with 3rd party labor partners.
• Review instructions and execution for multiple projects simultaneously with a keen eye for detail.
• Understand display fixture production process and installation implementation processes to properly prepare workback schedules and deliverables to share cross functionally both internally and externally. Critical to understand various retailer 3rd party labor operations to drive best in class execution.
• Manage the reporting of the results of the field execution to internal stakeholders.
• Process all invoices and work closely with the Global Field Merchandising Manager to ensure all 3rd party labor projects are on budget and tracked accordingly.
• Manage 3rd party labor meetings to ensure deliverables are met.

Minimum Qualifications:

• 10+ years of professional experience on either the brand side of retail in-store merchandising or the vendor side of retail in-store merchandising for a Consumer Electronics company or relevant experience.
• Experience understanding the unique operating conditions within each retailer and how that impacts the planning and executing of the initiatives for all product lines.
• Must have experience sharing program/project updates across Leadership.
• High level of accuracy and attention to detail with experience tracking and articulating the intricacies of complex fixture installations.
• Experience managing relationships with cross-functional stakeholders and external vendors.
• Experience finding the root cause of issues or gathering the necessary cross-functional members to find that cause or solution to an issue.
• Experience with navigating various organizational environments.
• Communication skills.

Preferred Qualifications:

• Familiarity with retail partners and their guidelines / processes
• Experience within a brand executing in-store initiatives through merchandising.
• Experience in planning large-scale executions and installations from concept stage through prototype and production stages.
• Experience in working in a highly cross-functional setting.
• Experience maintaining budgets and fiscal responsibility.

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