Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What's yours? Invest your talents in us, and we'll return the compliment.
Job Description:
Datasite is the industry leader in technology solutions that enable mergers, acquisitions, initial public offerings, restructuring and other critical capital transactions in more than 170 countries. We provide the world's leading investment banks, private equity firms, law firms and corporations with tools to simplify, streamline and accelerate the due diligence process, helping them close more deals, faster. We are a global team of high-energy, passionate people. We have strong individual voices, but we work as a team, bringing out the best in each other. We thrive under pressure and always keep the customer at the heart of everything we do.
Job Description:
You will provide world class support to our global clients to enhance their overall product and service experience. If you strive for excellence in every client interaction, Datasite is the place for you. This position requires an outgoing, confident personality who isn't afraid to call the client to resolve an issue. This role is fast-paced, and the ideal candidate will have a curiosity and passion for learning every day. You will be tasked with not just answering questions but using critical thinking and problem-solving skills to go above and beyond to provide the best client experience. Utilizing your expert product knowledge, you will consult with and guide our clients in successfully configuring and managing their projects on the Datasite platform.
This position is required to be located in one of the following metro areas: Minneapolis, MN; Houston or Dallas, TX; Atlanta, GA; Denver, CO; Phoenix, AZ or Tampa, FL. While the position is mostly remote, team members are required to attend monthly in-office team days and other occasional events as they occur.
Essential Qualities, Duties and Responsibilities:
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