Peer Mentor - Student Affairs (Temporary, Part-time)
Pima Community College

Job Info

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Pima Community College
Pima Community College Named Top University/College Employer in Arizona

Position Title: Peer Mentor - Student Affairs (Temporary, Part-Time, up to 19.5 hours per week)

Department: Student Affairs - Northwest Campus

Rate of Pay: $15.00/hour

Closed Date: January 18, 2025; 5:00PM Arizona Time

Position Summary:

Student Affairs is looking for Peer Mentors to work in the Student Services Centers. PCC students who serve as Peer Mentors will be expected to attend and participate in Student Affairs training prior to the start of their work assignments. Peer Mentors may also be asked to support other Student Affairs programming as needed (such as FYE-First Year Experience; New Student Orientation, High School Outreach, etc.) or other Student Services initiatives for new students throughout the semester.

PCC Peer Mentors provide students with a welcome and introduction to the College. Peer Mentors will be responsible for greeting students in person or by phone in the Student Services Centers. Peer Mentors will also support other Student Affairs programming college-wide as needed.

The work schedule for this position may include working evenings and weekends.

Duties and Responsibilities:

Peer Mentors will assist with the following, which may include but not limited to:

• Greeting students professionally in person or by phone in the SSCs, Student Life Centers, or at other Student Affairs programming events
• Helping students navigate college processes, such as how to use MyPima, how to complete college paperwork, how to connect with an advisor, counselor, or student life coordinator, etc.
• Helping students navigate their first steps in preparing for college, including answering questions about resources and the student experience at Pima
• Assisting students in setting up various digital resources like MyPima, D2L, etc.
• Following up with students after Student Affairs programming events to answer questions
• Knowing about and sharing with students the opportunities to build connections to the College such as through student life, student clubs and organizations, leadership opportunities, how to get involved, and the value of student engagement

Leadership and Civic Engagement

• Assist in the planning and implementation of Student Affairs programming events
• Assist in developing and facilitating leadership training opportunities for students as peer mentors during co-curricular programming events
• Assist with the assessment and evaluation of programming events

General Office Duties

• Answer Phones
• Schedule appointments
• Database Entry
• Email
• Greet students
• Hand out information to students
• Call students to remind them about NSO, Student Life, or other student affairs programming events
• Be responsible for supplies for the Student Services Centers and Student Life areas and restock as needed

Job Requirements:

• High school diploma or General Equivalency Degree (GED)
• Registered for at least 6 credits at PCC the prior semester, Fall 2024 (or Summer 2024)
• Achieve satisfactory academic progress
• Registered for at least 6 credits at PCC in the Spring 2025 semester
• Available to work flexible shifts and at multiple campus locations, when needed

Preferred:

• Achieve satisfactory academic progress of 2.5 GPA or higher

The ideal candidate will have the following knowledge, skills, and abilities:

• Experience in student leadership opportunities, service learning projects, college work experience, and/or experience working with high school or college students; OR customer service experience
• Dependability
• Skills in leading small groups
• Clear and concise verbal and written communication
• Ability to provide superior customer service
• Work coordination and prioritization while performing multiple tasks
• Ability to adhere to College standards and practices
• Development of positive and cooperative interpersonal relationships
• Manage own time and work independently

Tuition Waiver and Student Employees:

Student employees must be actively enrolled students throughout the duration of their term of student employment. In order to be eligible for this position, you are required to be an actively enrolled student at Pima Community College during the time of employment. This position is considered a student employment opportunity and thus is not eligible for the tuition waiver provided by the college.

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