Brigham and Women's Hospital is committed to putting every Patient First. Every employee plays a role in providing a positive impact on patients and the care they receive at Brigham and Women's Hospital. Our service will be distinguished by the delivery of high-quality and safe patient care, respect and dignity in all interactions with patients, families and colleagues and by customer service excellence.
All employees are expected to embrace this commitment and demonstrate behavioral competencies in the following areas:
People: Focus on serving the community through collaboration and respect
Self-Management: Accountability, professionalism and commitment to growth and development
Organization: A commitment to quality, service and exceptional performance
Meeting these expectations is key to the success of the department and the organization.
The Endoscopy Patient Coordinator provides assistance in a number of different areas as it relates to seeing through a successful scheduling, authorization, and completion of an appointment in Endoscopy . This includes ensuring any complicated or last-minute add-ons have prior authorization obtainment (including record collection and initiation of prior auth requests when access admissions is unable to complete), ensuring record collection and outside image upload, referral requests, and other associated duties that are clerical in nature, but require some basic clinical understanding and ability to navigate the patient chart.
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