Marketing Operations Resource Manager
CohnReznick

Job Info

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As CohnReznick grows, so do our career opportunities. As one of the nation's top Professional Services and Business Advisory firms, we foster teams in Advisory, Assurance, and Tax services that value innovation and collaboration in everything they do!

YOUR TEAM.

We currently have an exciting career opportunity in our Marketing team for an Operations Resource Manager based out of our Parsippany office in a remote capacity.

CohnReznick is a hybrid firm and most of our professionals are located within a commutable distance to one of our offices. This position is considered remote which means it does not require job duties be performed within proximity of a CohnReznick office location. However, as a remote employee, you may be required to be present at a CohnReznick office with scheduled notice for client work, team meetings, or trainings.

This position will support campaign success by optimizing how marketing projects are resourced (internal, or outsourced talent) and manage production from a people perspective, playing a key role in increasing efficiency of marketing production teams.

WHY COHNREZNICK?

At CohnReznick, we're united by a common mission to create opportunity, value, and trust for our clients, our people, and our communities. Whether it's working alongside your peers to solve a client challenge, or volunteering together at the local food bank, there are so many ways to find your "why" at the firm.

We believe it's important to balance work with everyday life - and make time for enjoyment and fun. We invest in a robust Total Rewards package that includes everything from generous PTO, a flexible work environment, expanded parental leave, extensive learning & development, and even paid time off for employees to volunteer.

YOUR ROLE.

Responsibilities include but not limited to:

Process Management:

• Process management including workflow optimizations, collaborating with functional leads.
• Prepares and executes a resource capacity plan and resource schedules.
• Documents resource use and planning processes.

Overall Resource Management:

• Works closely with project management team member to ensure timely execution of campaigns by managing campaign/resource planning and prioritizing with a keen understanding of outcome and impact.
• Operationalizes marketing plans in close collaboration with project management team member.
• Allocates resources to projects.
• Addresses resource demands.

External Resource Management:

• Research, interview, and present options for external resources (agencies and contractors).
• Develops clear procurement, onboarding, and assessment procedures.
• Maintains budget for outsourced resources and vendors.
• Handles project onboarding and offboarding, including SOW and invoice process, with contractors / vendors.

Reporting and Data Analysis:

• Assists the Director of Marketing Operations with regular campaign performance reporting and presentations.
• Connects operations data sources into marketing program management and performance dashboards.
• Uses data to forecast resource gaps and opportunities.
• Uses data to inform process and resourcing improvements.

YOUR EXPERIENCE.

The successful candidate will have:

• 5+ years of relevant resource management or workforce planning experience, preferably with experience in marketing and sales departments.
• Ability to drive advocacy and education around the value of end-to-end integrated resource planning, new and future on-going processes, and enabled offerings.
• Aptitude toward or experience with creating change management principles.
• Experience building, adjusting, and communicating processes.
• Ability to use and recommend tools to make evolving resource allocation decisions.
• Advanced analytical skills with a proven ability to use data to drive decision making.
• Exceptional problem solving with a solution driven mindset.
• Experience creating successful and productive high level working relationships as a means of driving strategy, process design, development, and implementation.
• Excellent verbal and written communication.
• Strong understanding of marketing technologies (their purpose and their data), including Marketo, Microsoft Dynamics CRM, and Google Analytics to guide campaign execution and report against KPIs.
• Strong knowledge of Microsoft Office products, specifically strong Excel skills and ability to use pivot tables, macros, and summarize analytics via pivot charts.
• Proficient at conflict resolution.
• Confident working independently, with the ability and desire to be a self-starter.

Studies have shown that we are less likely to apply to jobs unless we meet every single qualification. At CohnReznick, we are dedicated to building a diverse, equitable, and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or one of our other roles.

CohnReznick is an equal opportunity employer, committed to a diverse and inclusive team to drive business results and create a better future every day for our team members, clients, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see Equal Employment Opportunity Posters

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at CRaccommodation@CohnReznick.com Please note: This email address is reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.

CohnReznick does not accept unsolicited resumes from third-party recruiters unless such recruiters are currently engaged by CohnReznick Talent Acquisition Team by way of a written agreement to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that CohnReznick will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

#LI-Remote

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