Manager, Solutions Delivery - Distributor Integrations
Fidelity & Guaranty Life Business Services

Job Info

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F&G is looking to hire for a Manager, Solutions Delivery Distributor Integrations

The Manager, Solutions Delivery - Distributor Integrations is responsible for managing business application solution delivery for IT Retail Operations Annuity and Life order entry platforms, DTCC capabilities, middleware, and integrations with case management systems in support of F&G's strategic goals and objectives. This position is responsible for leading the delivery of solutions with these platforms and integrations. Lead multiple projects in the solution delivery group and provide thought leadership.

Duties and Responsibilities

• Responsible for the maintenance, support, scalability, and performance of applications associated with Annuity and Life order entry platforms, DTCC capabilities, middleware, and integrations with case management systems including market research, feasibility, design, pricing, plan, and implementation
• Improve speed to market leveraging automation, innovation, and process improvements
• Own the escalation for all technology and integration issues related to the delivery of Annuity and Life order entry platforms, DTCC capabilities, middleware, and integrations with case management systems
• Manage day-to-day relationships with vendors of Order entry platforms, DTCC, case management systems, TPAs, and other strategic vendors
• Oversee day-to-day operations of team, including a mixed team of data analysts, business systems analysts, data engineers, software engineers and testing resources
• Responsible for technical architecture and the building of the technical automation of the capability models for the applications owned by the team
• Engage with other IT Retail teams to understand application roadmaps, and translate them into technology initiatives and solutions
• Oversee design and implementation of integrations between platforms and applications.
• Identify, plan, and execute integration strategies, ensure ongoing monitoring, and maintain and optimize existing integrations.
• Partner with Architecture, and Engineering to ensure application technology initiatives align with enterprise strategy
• Partner with development teams (i.e., Team Lead, PM, Business Analyst, Application Dev, Application Support (maintenance) to deliver services
• Oversee solutions delivery efforts, including estimating design, development, and support needs, providing input to capability planning, and ensuring solutions adhere to quality assurance standards
• Gain understanding of industry trends, tools, and practices, communicates to leadership for direction
• Manage vendor relationships to ensure contract terms, SLA and performance agreements are met and changes/enhancements/bugs are managed appropriately
• Ensure projects are delivered on time, on budget with quality results that meet the business need.
• Ensure that all solutions meet F&G security and compliance guidelines and align with disaster recovery guidelines
• Define and assess all roadmaps, architectures, frameworks and risks associated with each, and manage risk and compliance to minimize exposure
• Estimate resources for all engagements and design, manage and oversee all project teams including internal staff as well as external business partners and third-party vendors

Experience and Education Requirements

• S. or B.A. required, advanced degree preferred
• 7+ years of Information Technology leadership in applications architecture and development/programming
• 2+ years experience managing cross-functional development team
• Strong/current technical proficiency with applications architecture, frameworks, and enterprise solutions delivery
• Strong/Current architecture and implementation experience
• Experience designing, developing, implementing and monitoring adherence to policy, process, procedures and standards
• Strong project management experience, certification a plus
• Significant technical financial and contract management experience

Skills and Abilities

• Demonstrated experience leading teams in the Life and Annuity Insurance market
• Knowledge of Life and Annuity Order Entry, Integrations needs, and automation trends
• Knowledge of integrations, development processes, and integration architectures
• Knowledge of L&A ACORD Model
• Ability to work with Retail Markets and IT leaders to prioritize and understand project needs
• Aptitude to manage multiple projects and initiatives simultaneously
• Ability to effectively lead teams, coordinate team activities, and mobilize workforce
• Strong insurance experience required; preferred experience supporting or working within retail
• Significant expertise in testing principles, disciplines, tools and environments
• Participated in IT strategic planning and architectural design; established policies and standards
• Strong networking and relationship-building across the organization and with service providers and COTS vendors
• Current knowledge of solution and information security, compliance and disaster recovery principles.
• Business/commercially-focused and results oriented
• Strong fiscal focus including budgets, ROI and Cost Benefit Analysis
• Consultative and client-oriented, a creative problem solver with a collaborative nature
• Professional, decisive with integrity and high ethical standards

Other Requirements:

• Perform other functions, duties and projects as assigned
• Regular and punctual attendance
• Some travel may be required (less than 10%)

#LI-remote #LI-BR1

Additional Information
Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.

F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact talentacquisition@fglife.com.

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life's unexpected events.

As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

1Top Workplaces USA 2022 - 2023

2Des Moines Register Top Workplaces 2018 - 2022

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