Manager Learning & Development
Dexcom, Inc

Job Info

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The Company

Dexcom Corporation (NASDAQ DXCM; Market Cap $44.3B) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by nearly 10,000 ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

Are you looking to leverage your experience to be part of something big and help people take control of their health? Do you enjoy building and managing relationships to better understand the needs of the business, and then creating and implementing solutions to meet those needs? Do you want to be part of a high-performing team dedicated to doing the right thing? If so, then we have an opening for you!

The Human Resources Learning & Development team is actively seeking the right teammate to support training delivery efforts across North America, as the Manager Learning and Development. Our mission is simple: To inspire and empower Dexcom employees to achieve their fullest potential by providing comprehensive and innovative development programs, tools, and resources while fostering a culture of continuous growth and performance excellence to drive the overall success of the organization.

As the Manager Learning & Development, you will lead a training team to promote a high-tech, hands-on approach to training. This role has overall responsibility for planning, implementing, and directing employee training across the business to meet company and internal customer objectives and ensure alignment to global training implementation processes. In this role, you will also build relationships with cross functional workstreams and business partners and foster a culture of collaboration, partnership, and continuous improvement.

Where you come in:

• You will develop and implement a structured training management system that enables scaling and continuous improvement and adds value by increasing production numbers, maintaining quality, increasing flexibility, and reducing costs.
• You will lead and manage a training delivery team by confidently directing work, delegating tasks, and empowering the team to execute duties in a manner that aligns with business goals.
• You will work with cross-functional teams to support the installation and ramp of commercial production.
• You will partner with internal and external stakeholders to define, prioritize, and develop training plans, ensuring alignment on program deliverables.
• You will assist in recruiting and training subject matter experts who can facilitate highly active and engaging learning experiences for all employees.
• You will collaborate to document and publish internal processes and standards.
• You will use training evaluation data to identify opportunities and drive ongoing performance improvement within both the business and the training process.
• You will ensure the training delivery team's commitment to comply with established safety practices and documented quality system procedures at all stages of training.
• You will establish an annual training budget and manage expenditures throughout the year in conjunction with site leadership and HR Learning & Development.
• You will employ sound leadership, management techniques, and best practices in supervising your team (e.g., provide guidance, support, conflict mitigation, tools, and resources).
• You will encourage individual and team development and establish measured performance goals for each team member regularly.

What makes you successful:

• You have 10+ years of coaching and training experience, with a minimum of 5 years managing direct reports, and a minimum of 2 years managing projects.
• You demonstrate extensive knowledge of:
  • Theories and models of adult learning
  • Diverse instructional modalities (e.g., instructor-led, computer-based, augmented/virtual reality, etc.)
  • Types and applications of facilitation techniques (e.g., role play, games, practical exercises)
  • Skills for effectively sourcing, establishing, and managing partnerships (e.g., vendors, colleges, professional associations).
• You have strong experience in:
  • Building and managing work groups by leveraging team dynamics, delegating tasks, and fostering collaboration.
  • Coordinating the logistical tasks associated with planning learning events.
  • Developing project plans and schedules that integrate resources, tasks, and timelines.
  • Establishing, monitoring, and communicating progress toward the achievement of goals, objectives, and milestones.
  • Facilitating learning events using multiple delivery methods (e.g., instructor-led, computer-based, OJT).
  • Creating a positive learning environment.
  • Selecting and employing the most effective delivery format and media to achieve optimal learning or behavioral outcomes.
  • Using a learning management system to manage the deployment of training materials, record completion of training, and report training data to inform leadership and drive decision making.
  • Improving training effectiveness by coaching facilitators and other training professionals.
  • Supporting professional development by helping to identify goals and develop realistic action plans while monitoring progress and accountability.
  • Understanding how training, development, and performance improvement contributes to an organization's competitive advantage.
• You demonstrate:
  • Effective communication skills such as active listening, expressing ideas clearly and concisely, providing timely, constructive feedback, and adapting communication style as needed for intended audience.
  • Comfort with presenting issues and challenges, along with proposed solutions, to leadership in a timely manner.
  • Ability to flex and adapt to rapidly changing circumstances in a dynamic, fast-paced environment.
  • A high level of emotional intelligence.
  • Approachability and trustworthiness.
  • Strong conflict mitigation skills.
  • Willingness to collaborate and share knowledge both departmentally and cross-functionally.
  • Proven success working with remote teams.
  • Success in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Ability to function well in situations with high levels of ambiguity.
  • Skill in adjusting work processes and outputs in response to or anticipation of changes in goals, standards, resources, and/or time.
  • Skill in matching, assigning, and/or delegating work to others.

Preferred qualifications include:

• Manufacturing experience essential, automation environment an advantage
• Degrees in training, learning and development, or human performance improvement
• Teaching, training, or facilitation certificate or credentials
• Project management certification or comparable experience
• Behavioral assessment certification (e.g., The Predictive Index, DiSC).
• Medical device industry experience
• Experience with start-up/scale-up organizations

What you'll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 25-50%

Educational Requirements:

• Typically requires a Bachelor's degree with 8-12 years of industry experience
• 2-5 years of previous management or lead experience

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com.

View the OFCCP's Pay Transparency Non Discrimination Provision at this link.

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Salary:
$95,900.00 - $159,900.00

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