M365 Engineer
The Select Group

Job Info

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M365 ENGINEER

The Select Group is seeking an experienced M365 Engineer with a strong focus on SharePoint Online, Teams, OneDrive & Exchange. This is a remote role working Eastern Time Zone hours. There will be some occasional travel required. Apply today!

Qualifications:

• 3-5 years of experience with M365 services such as Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other M365 applications
• In-depth knowledge of Active Directory (AD), Azure AD, and other identity management services
• Experience with Migration Tools: Sharegate & BitTitan Migration Wiz
• Experience with Project Management Tools: Smartsheet
• Experience with network infrastructure, hardware, and software components
• Excellent analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work on multiple projects and priorities in a fast-paced environment

Responsibilities:
1. SharePoint, OneDrive & Teams Management:
• Design, configure, and maintain SharePoint Online & Teams sites, libraries, lists, and permissions following best practices and business needs.
• Collaborate with teams to gather requirements and translate them into effective SharePoint or Teams solutions.
• Provide expert-level technical support to resolve complex SharePoint, OneDrive & Teams issues, and incidents.
• Monitor SharePoint, OneDrive & Teams performance, troubleshoot issues, and ensure system stability.
2. Exchange Management:
• Monitor and respond to issues or service requests reported by the Service Desk
• Creating and resolving problem tickets for chronic service issues
• PowerShell scripting of discovery and support processes
• Message administration for ad hoc or security events
3. Migration Strategy and Execution:
• Conduct migration projects from Data Sources & Other environments to SharePoint Online/Teams/Exchange
• Support migration plans, including content discovery, planning, implementation, and deployment
• Conduct training for both end-users and administrators
• Support migration tools for improvement to migration processes
4. Being part of the Team:
• Improve on processes while increasing efficiency of the teams' standardized procedures
• Help to create and enforce team ideals that align with company standards
• Have a proactive attitude towards all aspects of the team
• Delivers high quality standards and strives for excellence, acts in a proactive, flexible, and responsive manner to customer needs.
• Create and maintain documentation related to M365 services, policies, procedures, and system configurations.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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