Knowledgebase Manager
Vertiv Corporation

Job Info

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This opportunity is for someone who wants to work within a technically driven team with minimal functional management and continue to build on the reputation we have created throughout the world to establish the same reputation in the United States. This means that everyone is expected to be self-driven. Our leadership team will guide you on projects which suit your strengths, but a willingness to get the job done and overcome obstacles is a must. This position is best suited to someone who enjoys a variety of new challenges, a hands-on environment and will accept the challenges and reap the benefits of working with a team that likes to solve difficult problems for our customers. You will have an excellent opportunity to gain exposure to electrical and mechanical design pertaining to Switchboard & Switchgear in both the North American (UL) and European (IEC) markets. Primary focus will be the Americas (UL) market.

Responsibilities

Reporting to the Director of Product Management this position presents an excellent opportunity for a qualified professional pertaining to item master design level detail that feeds Vertiv product configurator (both configuration and price) for power distribution equipment. Responsibilities will include but are not limited to:

• Partner with the R&D team for AMER (UL) switchboard and switchgear design and develop the item master level detail to feed Vertiv's configurator Oracle Cloud CPQ.
• Item master represents the source of truth associated to the build construction for the gear from a technical point of view (mechanical, electrical, assembly times, etc.).
• Utilize the item master to create a bridge to the sales BOM which works as the front-end GUI for the configurator.
• Partner with the cost manager for switchgear AMER to create the association with the configuration to functional costing to drive quoted price.
• Own the master data fields in the Oracle to feed both the Sales and Engineering bills of material.
• Develop the requirement specification to outline what's needed from the Oracle Cloud CPQ Team to ensure the configurator meets and exceeds the needs of the Switchboard and Switchgear business.
• Partner with Vertiv Field Service to create and enable a service linkage to product configurator.
• Partner with the application engineering team (pricing) to receive their feedback on configurations that are becoming a standard and work to program this into the tool.
• Partner with order engineering to disable certain configurations that are not compliant with the product's design file.
• Partner with Vertiv Sales and received feedback on what's working well and where are improvements needed in the configurator (Oracle Cloud CPQ.)

Required Knowledge, Experience, Skills, and Abilities

Proven exposure and track record as follows;

• Proven experience in a related position / comparable role involving exposure to design engineering and assembly of electrical power distribution equipment.
• Bachelor of Engineering College Degree (Mechanical, Electrical or Industrial). Software experience is beneficial too.
• Proven understanding of UL standards including but not limited to UL 1558, UL 891, UL 489 & UL 1066.
• Aptitude for problem solving and ability to apply this to electrical control design
• An adaptability to respond to a fast-moving business environment.
• Accuracy and attention to detail.
• Excellent communication and interpersonal skills.
• Display a proactive flexible approach to working within a team environment.

Benefits

At Vertiv, we offer a competitive benefits package that includes medical, dental and vision, matching 401(k), training and development opportunities and much more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Vertiv is proud to be an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, and discharge are based upon merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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