Tanager, Inc., is an information technology company that provides quality products and services to our customers nationwide. We currently have an opening for an IT Project Support Specialist I to service one of our fortune 500 customers.
FULLY REMOTE POSITION - Day Shift
Wage Range: $22.00/hr to $26.00/hr
This position involves direct communication and support to ensure readiness to cut over remote sites across the United States to a new technical solution. Excellent communication skills are necessary along with attention to detail, reliability, and desire to service the customer in the utmost professional manner.
Duties include:
- Coordination and advance preparation for customer locations
- Lead meetings with customer site personnel via phone to ensure readiness for technical cutovers
- Work with 3rd party vendors for support, as required
- Document, track, and provide updates on deployment progress for each site
- Coordinate and monitor internal project processes
- Develop documentation in support of the requirements management process
- Ability to adapt to changing priorities, show initiative, work in a team environment, and coordinate tasks
- Willingness to work across multiple projects as needed to ensure project success
Key Requirements:
- IT general skills including strong proficiency with MS Office applications
- Ability to follow SOPs and a detailed checklist
- Strong attention to detail, including exceptional organizational skills
- Excellent written and verbal communication skills required
- Ability to work independently with minimum supervision
Education/Experience:
- At least 2 years of related work experience
- Experience in the hospitality industry, preferably IT related
- Desire both customer service and general IT knowledge
- College degree in IT field may be considered in lieu of experience
EOE/AA/M/F/Disabled/Vet
Number of Openings1
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