Dispatcher
Texas Southern University

Job Info

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Security Sensitive Position?:

Yes

Hours of Work:

TBA

Posting Number:

TSU202286

Official TSU Title:

Dispatcher

Job Description Summary / TWC Summary:

The Telecommunications Specialist works within the parameters established by law, administrative regulation and written directives to perform police communications activities. The Telecommunications Specialist is responsible for receiving calls, dispatching officers as needed, and monitoring the physical safety elements of the campus and nearby community.

Essential Duties Summary:

Collect data and information while taking the appropriate course of action based on well-defined procedures and practices. Operate telephone-switching system. Receive emergency and non-emergency calls via radio and telephone while taking the appropriate action(s). Interact with callers (general public and other law enforcement agencies) and utilizes protocols to determine appropriate action to be taken. Manages tow related issues such as paperwork, wreckers, and car releases. Maintain specific data logs and journals as required by state mandates and procedures, as well as daily communication logs. Monitor Campus' fire and intrusion alarms conditions, and dispatch the appropriate unit (police and/or fire) when required. Also monitor camera system. Operates police communications equipment such as Communications console, police portable radios, CAD, State and County computer systems, audio recorders, fax-machines, copiers and other equipment located in the telecommunications area. Must be able to perform multiple tasks at once and perform other job-related duties as assigned.

% FTE:

100%

Hiring Range:

Commensurate with experience.

Education:

High school diploma or general equivalency education.

Required Licensing/Certification:

Must successfully complete Texas DPS Basic Telecommunications Course, TLETS/NLETS, and TCIC/NCIC Basic Procedures Courses for licensing and certification. All courses must be successfully completed within two (2) years of employment.

Knowledge, Skills, and Abilities:

N/A

Work Experience:

One (1) year of related experience, to include clerical and personal computer experience, is preferred. Requires good communication and organizational skills. Must be able to speak in a clear and understandable voice with complete concise information in stressful conditions. Must be able to work independently.

Working/Environmental Conditions:

Work is performed within routine office environment with no exposure to hazardous or unpleasant conditions. Physical demands are usually limited to sitting or standing in one location much of the time. Some stooping, lifting or carrying objects of lightweight may be required.

UA EEO Statement:

It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act.

Manual of Administrative Policies and Procedures

Open Until Filled (overrides close field) :

Yes

Special Instructions to Applicants:

Open to all applicants.

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