Director, Operations - Fraud Prevention & Digital ...
Walmart

Job Info

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What you'll do at

Position Summary...

What you'll do...

Position Overview: We are seeking a visionary and strategic leader to join our team as the Director of Fraud Prevention and Digital Identity. This role is pivotal in safeguarding our gig delivery platform from sophisticated fraud schemes and ensuring the integrity of our digital identity processes. The ideal candidate will have a deep understanding of the tech and digital landscape, with a proven track record in fraud prevention and digital identity management.

Key Responsibilities:

• Strategic Leadership: Develop and implement a comprehensive fraud prevention strategy tailored to the unique challenges of the gig delivery industry.
  
• Identity Verification: Oversee the design and execution of robust identity verification processes to prevent the entry of drivers with fake IDs, stolen personal information, or sophisticated fraudulent documents.
  
• Fraud Detection Tools: Lead the development and deployment of advanced fraud detection tools and technologies to identify and mitigate fraudulent activities in real-time.
  
• Process Optimization: Enhance the applicant funnel with rigorous fraud checks and automated logic to streamline the onboarding process while minimizing false positives.
  
• Compliance and Risk Management: Ensure all fraud prevention measures comply with relevant regulations and industry standards, reducing the risk of fraud and maintaining platform integrity.
  
• Team Leadership: Build and mentor a high-performing team of fraud prevention specialists and digital identity experts.
  
• Cross-Functional Collaboration: Work closely with product, engineering, and operations teams to integrate fraud prevention measures seamlessly into the platform.
  
• Data Analysis: Utilize data analytics to monitor, analyze, and report on fraud trends, providing actionable insights to continuously improve fraud prevention strategies.
  

Preferred Qualifications:

• Bachelor's or Master's degree in a related field (e.g., Computer Science, Information Security, Business Administration).
  
• Extensive experience in fraud prevention, digital identity management, or a related field, preferably within the tech or gig economy sectors.
  
• Strong understanding of identity verification technologies, fraud detection tools, and automated logic systems.
  
• Proven ability to lead and inspire teams, with excellent communication and interpersonal skills.
  
• Analytical mindset with the ability to leverage data to drive decision-making and strategy development.
  
• Familiarity with regulatory requirements and industry best practices related to fraud prevention and digital identity.
  

Why Join Us:

• Innovative Environment: Be part of a forward-thinking company that values innovation and creativity.
  
• Impactful Work: Play a crucial role in protecting our platform and users from fraud, contributing to a safer digital ecosystem.
  
• Career Growth: Opportunities for professional development and career advancement in a dynamic and growing industry.
  
• Collaborative Culture: Work with a diverse and talented team committed to excellence and continuous improvement.
  

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $110,000.00-$220,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations, or related field and 5 years' experience in operations, project management, or related area OR 7 years' experience in operations, project management, or related area. 3 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Working on cross-functional teams or projects

Masters: Business Administration

Project Management - Project Management Professional - Certification

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.

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