Director - IT Operations & Service Management
Kohler Energy Group

Job Info

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Director - IT Operations & Service Management

Location: Metro-Milwaukee area
Work Mode: Hybrid, 3-days in office

Primary Function

The main responsibilities of this highly visible and influential role include defining, aligning and executing a comprehensive operations & service management strategy and investment plan; oversight for operational deliver of consistent, reliable services across the key domains; and the leadership of a global, multi-dimensional and matrixed team. This individual must navigate and manage new challenges to operate existing and emerging technologies, develop new, agile ways-of working within the IT organization, identify and develop necessary organizational skills
and competencies and leverage new external partner models to drive efficiency.

Specific Responsibilities:

• Leads the design, development, implementation, and maintenance of technologies such as: Telecommunications (voice and data), Hosting & Computer Operations, Servers & Desktops, Digital Workplace, Records, Management, and the Service Desk.

• Develops and executes the infrastructure and operations strategy road map and annual execution plans linked to targeted business outcomes.
• Partners with cross functional teams to establish key technical standards, methods, and priorities for implementation.
• Fosters a continuous improvement mindset and achieves year-on-year efficiencies through the leverage of new technologies, capabilities, and strategic partners to remain "best-in-class" from a running cost perspective.
• Acts as a thought leader to introduce and assess emerging capabilities and technologies and how they can and should be leveraged throughout the organization.
• Drives simplification, standardization, and globalization of the operations and service management environment.
• Establishes framework, direction, and expectations across the organization with respect
  to selection, acquisition, operation, and maintenance of systems infrastructure.
• Develops, manages, and actively communicates metrics to measure effectiveness, participating in external benchmarking activities as appropriate.
• Monitors and maintains implementation plans and budgets, ensuring key milestones are achieved across the domains.
• Operates a formal governance mechanism to ensure services are delivered in line with agreed-on business outcomes.
• Ensures all solutions and platforms are optimized from a technology, performance, security, and user experience perspective.
• Conducts or reviews feasibility studies for projects to drive exceptional project outcomes with realistic, and clearly articulated budgets and timelines.
  

Skills/Requirements

• Bachelor's degree in information technology or related field required, with a preference towards a master's degree.
• 7+ years of experience in IT, with demonstrated success in infrastructure and operations domains.

* Applicants must be authorized to work in the US without requiring sponsorship now or in the future.


The salary range for this position is $141,000 - $191,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.

Why Work at Rehlko?
A global leader in energy resilience, Rehlko delivers innovative energy solutions critical to sustain and improve life across home energy, industrial energy systems, and powertrain technologies, by delivering control, resilience, and innovation. Leveraging the strength of its portfolio of businesses - Power Systems, Home Energy, Kohler Uninterruptible Power, Clarke Energy, Heila Technologies, Curtis Instruments, and Engines, and more than a century of industry leadership, Rehlko builds resilience where and when the grid cannot, and goes beyond functional, individual recovery to create better lives and communities, and a more durable and reliable energy future. For more details, learn more at Rehlko.com.

In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us
Beyond the competitive benefits and compensation, Rehlko proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.

It is Rehlko's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact EnergyJobs@kohler.com. Rehlko is an equal opportunity/affirmative action employer.

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