Digital Employee Experience (DEX) Specialist
IDR

Job Info

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IDR is seeking a Digital Employee Experience (DEX) Specialist to join one of our top clients in Houston. This role is perfect for a tech-savvy professional with a strong background in Nexthink and a passion for enhancing the digital employee experience. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Digital Employee Experience (DEX) Specialist:

- Leverage Nexthink to monitor and analyze digital employee experience metrics
- Develop and execute NQL queries to gather, interpret, and report on data
- Create and manage dashboards to visualize and track key performance indicators (KPIs)
- Implement remote actions and manage alerts/diagnostics to proactively address potential issues
- Support and manage PC infrastructure, including Active Directory and network components

Required Skills for Digital Employee Experience (DEX) Specialist:

- Proven experience with Nexthink, including: NQL queries, dashboards, remote actions, alerts, and diagnostics
- Query optimization and database logic
- Proficiency in Nexthink integrations with tools like Splunk
- Intermediate to advanced PowerShell scripting capabilities
- Knowledge of PC infrastructure, Active Directory, and network systems

What’s in it for you?

- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture

Why IDR?

- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form 

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