Desktop Deployment Technician
IDR

Job Info

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IDR is excited to announce an opportunity for a talented Desktop Deployment Technician to join our esteemed client's team in Nashville, TN. This role is perfect for a tech-savvy professional with a knack for problem-solving and a passion for providing excellent technical customer service. If you're ready to take your career to the next level within a dynamic, team-oriented culture, we encourage you to apply today!

 

Position Overview/Responsibilities for the Desktop Deployment Technician:

 

- Installation of new workstations, including hardware, operating systems, and application software, adhering to departmental standards.

- Researching and developing solutions to complex technical issues.

- Utilizing Microsoft SCCM to install OS image and software.

- Documenting known issues and resolutions for internal team reference.

- Reviewing literature, consulting with experts, and coordinating with vendors to identify suitable hardware and/or software solutions.

- This role is a 6-month contract-to-hire position.

 

Required Skills for Desktop Deployment Technician:

 

- 1-3 years of experience supporting Windows 10 operating systems.

- 1-3 years of experience supporting and configuring computer hardware/software.

- 1-3 years of experience working in a technical customer service environment.

- 1-3 years of experience working with a ticket tracking system (e.g., Microsoft SCSM, ServiceNow, Cherwell, etc.).

 

What’s in it for you?

 

- Competitive compensation package

- Comprehensive benefits, including Medical, Vision, and Dental

- Opportunity to work with an industry-leading organization

- A close-knit, team-oriented culture

 

Why IDR?

 

- Over 25 years of proven industry experience in 4 major markets

- Employee Stock Ownership Program

- Medical, Dental, Vision, and Life Insurance

- ClearlyRated's Best of Staffing® Client and Talent Award winner for 11 consecutive years

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form 

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