Demand & Orders Analyst
Caterpillar
Job Info
Career Area:
Supply Chain and Logistics
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
WE BUILD WHAT MATTERS
What matters most to you? Is it being part of a strong team? Supporting your family? Solving global problems? You can do these and more at Caterpillar; where your work enables progress around the globe, and you contribute to meaningful work. Together, we can build what matters!
About Caterpillar Defense
Caterpillar Defense represents all industry segments within Caterpillar. Caterpillar's company strategy includes sustainability as one of four focus areas, and Caterpillar Defense leverages industry team support to actively prepare and offer green energy solutions for the future.
Caterpillar Defense is seeking a Demand & Orders Analyst in Dallas, Texas . In this role, the Demand and & Order Analyst will support machine, engine, and parts ordering for our CAT Defense customers.
What you will do:
- Entry and monitoring of sales orders, identifying the key elements and communicate downstream for required actions and collaboration.
- Processing order change requests from customers, evaluate acceptance of the order change request from a material, production plan, technical and logistics perspective.
- Serving as primary contact for dealer inquiries; providing feedback about lead time, planned timeline, order change, order reschedules, etc.
- Aligned customers order with Sales production plan to achieve the monthly goal.
- Primary contact with other departments to manage sales and customer priorities.
- Keeping Salesforce and business plan in alignment and communicating changes to the organization.
- Supports the Team : Will help train incoming team members, and support workload prioritization and manpower distribution.
- Identifies Issues : They identify quality, staffing, safety, and production issues and elevate/solution in collaboration with leadership.
- KPI's : They own metrics for the given area and are accountable for each operation's metric accuracy and timeliness of the reporting.
What you will have:
Data Gathering & Analysis : Level Extensive Experience: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
- Advises on advanced data gathering and analysis methodologies and technologies.
- Oversees data gathering and analysis activities within the organization.
- Documents sources and validates the accuracy of data analysis by evaluating the pros and cons of data analysis methods used.
- Implements procedures and policies within a data processing function.
- Teaches others how to improve the validity and reliability of data used in various analyses.
- Evaluates best practices of data gathering and analysis within the industry.
Planning: Tactical, Strategic : Level Working Knowledge: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
- Contributes to short-term operational plans.
- Anticipates and adapts to plan changes.
- Monitors progress of work against plan as required to meet objectives.
- Reports variances and makes agreed-upon corrections.
- Under guidance, develops tactical plan for own direct responsibility.
Analytical Thinking : Level Extensive Experience: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
- Seeks discrepancies and inconsistencies in available information; explains variances.
- Organizes and prioritizes the sequence of steps to be taken to remedy the situation.
- Identifies many possible causes for a problem based on prior experience and current research.
- Quantifies the costs, benefits, risks and chances for success before recommending a course of action.
- Approaches a complex problem by breaking it down into its component parts.
- Chooses among a diverse set of analytical tools according to the nature of the situation.
- Delivers helpful feedback that focuses on behaviors without offending the recipient.
- Listens to feedback without defensiveness and uses it for own communication effectiveness.
- Makes oral presentations and writes reports needed for own work.
- Avoids technical jargon when inappropriate.
- Looks for and considers non-verbal cues from individuals and groups.
Problem Solving : Level Working Knowledge: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
- Identifies and documents specific problems and resolution alternatives.
- Examines a specific problem and understands the perspective of each involved stakeholder.
- Develops alternative techniques for assessing accuracy and relevance of information.
- Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
- Uses fact-finding techniques and diagnostic tools to identify problems.
Degree or equivalent experience desired
Top Candidates Will Also Have:
- Order Management Experience: Scheduling, Material, &/or Logistics Planning,
- Previous experience interfacing with ERP's: SAP, CMOPS, EOMP, & Antares
- Familiarity/ utilization of Salesforce as a CRM tool
- Preference given to those with APICS CPIM &/or CSCP certifications
What You Will Get
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salary because we value your performance, we offer a total rewards package that provides day-one benefits:
Medical, dental and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Short and long-term disability coverage
Life Insurance
Paid parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits (Ex. Identity Theft Protection)
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers #LI
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
October 9, 2024 - October 15, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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