Customer Service Rep
TCI

Americus, Georgia

Posted in Building and Construction

$15.00 - $17.00 per hour


Job Info


JOB DESCRIPTION

TCI - Are you interested in a career as a Customer Service Representative with TCI? We have been an industry leader manufacturing powder coatings for over 30 years with a strong commitment to our people, products, and servicing our customer.The CSR is primarily responsible for providing effective customer service for all customers by utilizing excellent, in-depth knowledge of company products and programs. Responsible for receiving, investigating, and responding to all customers inquiries regarding shipments, products, and complaints.

Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.

  • Ensure work area is safe, and adhere to company ISO processes, work procedures, and all policies (must be fully versed in all).
  • Set- up new customers in D365.
  • Send tracking information to customers.
  • Send packing slips to customers
  • Process RMA's
  • Enter trade agreements
  • Process sample requests
  • Manages a minimum of one sales rep/territory
  • Basic knowledge of D365 and Salesforce.

Essential Skills and Requirements
  • High school diploma or equivalent required, 4-year degree preferred.
  • Excellent interpersonal and communication skills.
  • Time Management: the ability to organize and manage multiple priorities.
  • Ability to calculate figures and amounts.
  • Good grammar, voice and diction.
  • Excellent customer service skills (friendly, courteous and helpful).
  • Computer and keyboarding proficiency.
  • Bi-lingual is a plus! (English/Spanish)
TRAVEL REQUIREMENTS:

Travel is not required for this position.

WORK ENVIRONMENT:

Work is carried out in an office environment with occasional work performed remotely.

Job Type: Full-time

Pay: $15.00 - $17.00/hour. This position is bonus eligible.

Benefits- TCI is committed to providing outstanding services and benefits for employees. All regular full-time employees receive the same benefits, some of which include:
  • 401(k) matching
  • Employee Stock Purchase Plan
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance
  • Pension
TCI is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.



More Building and Construction jobs


Layne Christensen Company
Chandler, Arizona
Posted 17 minutes ago

Granite Construction Company
Santa Clara, California
$127,316.00 - $190,974.00 per year
Posted 17 minutes ago

Granite Construction Inc.
The Woodlands, Texas
$90,999.00 - $136,500.00 per year
Posted 17 minutes ago

Get Hired Faster

Subscribe to job alerts and upload your resume!

*By registering with our site, you agree to our
Terms and Privacy Policy.


Share diversity job

Customer Service Rep is posted on all sites within our Diversity Job Network.


African American Job Search Logo
Hispanic Inclusion Jobs Logo
Asian Job Search Logo
Women Inclusion Jobs Logo
Diversity Inclusion Jobs Logo
Seniors to Work Logo
Black Inclusion Jobs Logo
Veteran Job Center Logo
LGBT Job Search Logo
Asian Inclusion Jobs Logo
Disabled Job Seekers Logo
Senior Inclusion Jobs Logo
Disability Inclusion Jobs Logo
US Diversity Job Search Logo
LGBTQ Inclusion Jobs Logo
Hispanic Job Exchange Logo