Communications Coordinator
Chegg, Inc.

Job Info

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Job Description

Communications Coordinator

Location: Santa Clara, CA

Job Description:

Chegg is seeking a skilled Communications Coordinator to join our Communications, Policy and Impact team. The Communications Coordinator will play a pivotal role in supporting multiple aspects of the Communications operation including assisting with key initiatives, coordinating project implementation, as well as providing planning, budgets and contracting support. The ideal candidate will be highly organized, proactive, have excellent communication skills, and a keen eye for detail.

Responsibilities:

Project and Content Coordination:

• Drive project coordination, including developing project scope, tracking timelines, identifying resource needs, and documenting progress and outcomes.
  

• Draft project status updates, ensuring team alignment and accountability on deliverables for ongoing initiatives.
  

• Track and document deliverables and best practices for future learnings.
  

• Support Communications strategic planning process
  

• Manage legal review process for key initiatives
  

• Collaborate with cross-functional teams to refresh content, optimize user experience, and implement best practices.
  

• Monitor content performance metrics and website analytics across channels to measure performance and identify areas for improvement.
  

• Coordinate comprehensive content strategy aligned with company objectives.
  

• Coordinate with internal teams and external stakeholders to support developing and leveraging informative content across communications channels
  

Budget and Contract Management:

• Work closely with team to develop and manage budgets for department, including annual budget planning and forecasting.
  

• Monitor expenses and financial performance, ensuring adherence to budgetary constraints.
  

• Spearhead procurement, tracking, and renewal of vendor relationships including negotiations, contracting, managing PO and invoices, and onboarding new vendors.
  

Team Coordination:

• Coordinate between cross-functional divisions to facilitate collaboration and alignment on key initiatives, OKRs and deliverables.
  

• Train staff on new and existing mission-critical tools
  

• Plan monthly staff meetings and engagement activities.
  

• Other duties as assigned
  

Skills & Competencies:

• Fluent in project management tools including Smartsheet, Jira and Confluence
  

• Adaptability and flexibility in a fast-paced environment
  

• Detail-oriented, with the ability to prioritize, problem-solve and think critically.
  

• Ability to work independently and as part of a team.
  

• Strong interpersonal skills and ability to work with diverse teams or stakeholders
  

• Exceptional written and verbal communication skills
  

• Collaborative and energetic with a positive, can-do attitude.
  

Requirements:

• Bachelor's degree in business administration, marketing, communications, or a related field, OR at least three (3) years equivalent work experience as part of a marketing or communications team.
  

• Proven experience managing budgets and contracts required.
  

• Prior experience in Edtech, higher education or AI sectors is a plus
  

Location:

The position will be based in our Santa Clara headquarters. Chegg employees are expected to work in the office a minimum of two days per week, and more as required.

The pay range for this position is $85,131 to $158,101. The actual pay will vary based on geographic location, job requirements, professional experience, and other factors. In addition, Chegg offers acomprehensive benefits plan for eligible employees, including medical, dental, vision, life and supplemental life insurance, short-and long-term disability, mental health support, parental leave,paid time off, volunteer time off, paid holidays, 401(k) with matchingcontributions, Flexible Spending Account (FSA) and Health Savings Account (H.S.A.)options, an Employee Stock Purchase Plan, an Employee Referral Program, Tuition Reimbursement, and other benefits found at:https://www.chegg.com/about/working-at-chegg/benefits/.

Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we've expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

Video Shorts

Life at Chegg: http://youtu.be/Fwf90zgaOLA

Certified Great Place to Work!: http://reviews.greatplacetowork.com/chegg

Chegg Corporate Career Page: https://jobs.chegg.com/

Chegg India: http://www.cheggindia.com/

Chegg Israel: http://www.chegg.com/about/working-at-chegg/israel/

Thinkful (a Chegg Online Learning Service): https://www.thinkful.com/about/#careers

Chegg out our culture and benefits!

http://www.chegg.com/about/working-at-chegg/benefits/

http://techblog.chegg.com/

Chegg is an equal opportunity employer

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