Closing Officer
Roth Staffing Companies

Job Info

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As a Closing Officer with NVR Settlement Services, you will be responsible for managing customer settlements and assisting with the processing of customer files. You will also contribute to the success of our business and impact our customers by leading the branch office's customer service and customer capture efforts.

This position is based on-site in our NVR Settlement Services offices.

Primary Responsibilities

• ?Contact all customers to discuss the benefits of our services with the goal of earning their settlement business
• Contact all customers to educate them on the benefits of owners title insurance
• Monitor and conduct settlements, reviewing all transactions and documents and gathering all required signatures
• Create and manage customer service initiatives and provide reporting to branch/operations managers
• Meet quarterly with builder sales representatives and personnel to provide relevant training/information to better inform them in their customer meetings

Qualifications

• 1+ years of sales experience required
• 1+ years conducting settlements preferred or relevant industry experience
• Must be able to obtain a Notary Commission and Title Insurance License
• Excellent customer service skills and strong oral/written communication skills
• Strong organization skills, attention to detail and the ability to multi-task
• Proficient with Microsoft suite

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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