Business Analyst - Transmission Line Design
FirstEnergy Corp

Job Info

---

JOB DESCRIPTION

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [FEU]

This position is located in Akron, OH.

About the Opportunity

The position of Business Analysts will be within the Transmission Line Design group. This role requires an individual to be self-directed with a strong ability to quickly grasp the various processes necessary for FirstEnergy transmission projects.

The selected candidate must be able to work with a wide variety of departments, including Project Management, Regional Operating Companies, FE Fiber Team, Corporate Joint Use, Billing, and Project Process Controls. Responsibilities for this role may include coordinating multiple projects or being tasked to focus on data analysis and entry, task tracking, engineering support, process refinement, and maintaining external communications protocols and resources such as SharePoint and Design Bulletins. Additionally, the analyst may be tasked with developing Power Bl dashboards that will support strategic initiatives, resource management, variance analysis, trends, and project status, data analysis, project management, and process improvement.

The selected candidate must demonstrate a solid commitment to FirstEnergy Core Values and Behaviors, including all aspects of safety according to company policies and procedures. All candidates will be expected to support FE storm response efforts and additional duties as needed.

Responsibilities include:

• Conducting in-depth strategic research, analyzing data, interpreting results, and providing solutions
• Actively seeking ways to overcome challenges and add value within scope of assignments
• Recommending and implementing solutions to complex issues and assignments
• Developing process improvements for moderately complex work processes and/or projects
• Track & follow-up on a high volume of joint-use and customer engineering requests
• Drafting and sending formal responses to customers
• Support coordination efforts with the Scoping & Estimating team to provide cost estimates to customers
• Develop & maintain an active request metric for monthly management review
• Anticipate and deliver consistent results with the ability to work independently, focused on committed deadlines
• Establish and maintain database support for standards, materials, procedures, designs, and associated standard technical content
• Support communication across business units regarding project and task needs
• Provide analytical support to engineering and design staff.
• Maintain entries and data within the standard materials database or similar catalogues of materials

Qualifications include:

• Bachelor's degree in Business or related field is required. Minimum of 4 years of relevant work experience is required. In lieu of a degree, 7 years of direct relevant experience may be considered.
• Relevant experience includes experience in Customer Service, Finance, Supply Chain, Transmission, Distribution, engineering support, database management, materials management/organization, and data analysis/entry.
• An advanced degree or professional certification is preferred.
• This position may utilize several applications such as TAMI, GIS View, SPANS, CREWS, SAP, Microsoft Office tools; including Excel, PowerPoint, Access, Word, and Power Apps. Proficiency with Visio, Visual Basic for Applications (VBA), SharePoint, and Teams is a plus.
• Experience with data source and report deployment on the Power Bl cloud service, creating intuitive reports to monitor opportunities and deficiencies, advanced level calculation and data transformation. Microsoft Power Bl experience in the development, maintenance, and testing of Microsoft Power Bl reporting and dashboard solutions.
• The position will require a customer service attitude when interacting with internal and external groups.
• Must be able to communicate effectively with strong presentation, writing, and verbal skills, providing comprehensive reports, clear, concise, and accurate correspondence.
• Strong organizational skills and attention to detail.
• Self-motivated, self-starter, and results oriented but works effectively with team members of all levels or independently.
• Model active learning through continuing to develop breadth of knowledge, skills, and perspective.
• Demonstrate growth in use of research techniques and data logging.
• Excellent analytical abilities and the ability to recognize business trends and translate into recommendations and/or actionable results for FirstEnergy aimed at improving quality decision-making.
• Ability to make practical decisions without undue delay based on the best available information.
• Ability to drive and manage simultaneous projects and tasks to completion within established deadlines and with a high degree of quality, accuracy, and reliability.
• Excellent analytical abilities and the ability to recognize business trends and translate into recommendations and/or actionable results for FirstEnergy aimed at improving quality decision-making.
• Manages and develops and/or provides oversight of diverse projects/processes/programs.
• Ability to support numerous locations, must be willing to travel throughout the service area and to work extra and irregular hours if required.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

---