BBA Admissions Specialist (HR title: Coordinator 1)
Southern Methodist University Inc

Job Info

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Description

Hourly Range:

$24.61 per hour - $25.64 per hour

About SMU

SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.

SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.

SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence.

Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact.

SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.

About the Position:

The Coordinator will be the initial point of contact and administrative support for the BBA Admission team in the Edwin L. Cox School of Business. They will respond to and triage customer issues, support admission events and programming, and collaborate with the BBA Admission team in doing so. This position is essential in providing front line customer service to prospective students and families.

Essential Functions:

• Office Admin Mgmt: Serve as the initial face of Cox undergraduate programs by addressing visitors' needs, directing to appropriate contact or answering questions. Manage BBA general inbox and phone line. Manage walk-in traffic, resolving as many issues as possible in the moment.
  
  
• Admissions Operations: Support data entry and campus visits through administrative and clerical roles. Manage logistics for mailings and other outreach to prospective students. Support the Director and Associate Director of BBA Admission with other operational/logistical tasks as needed.
  
  
• Event Management: Collaborate with BBA Admission team to plan and execute on-campus and in-person events with focus on operational and administrative tasks. Prepare materials, manage registration, and troubleshoot as needed.
  
  
• Cross-Office Administrative Mgmt: Collaborate with other operational partners within Cox who co-manage spacing and logistics, as well as operational partners across SMU (IT, building services, and parking/transportation).
  
  
• Other duties as assigned.
  

Qualifications

Education and Experience:

High school diploma or equivalent is required. Associate's preferred.

A minimum of two years of work experience in environments where organization, details, verbal and written communication, and customer service were key to success is required.

Knowledge, Skills and Abilities:

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to effectively interact with students, alumni, staff, faculty, and prospective students. Must also demonstrate strong written communication skills. A strong customer service orientation.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning, and time management skills. A strong focus on attention to detail is essential.

Candidate must demonstrate a strong working knowledge of MS Office (i.e. Word and Excel). Experience with Peoplesoft and/or CRM systems (e.g. Slate) is preferred.

Physical and Environmental Demands:

• Sit for long periods of time

Deadline to Apply:

December 11, 2024

Priority consideration may be give submissions received by December 2, 2024.

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu.

Benefits:

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

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