Administrative Secretary/Coord 20 days Neurotherapeutics
Partner's Healthcare

Job Info

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Site: The McLean Hospital Corporation

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.

Budgeted Replacement (scheduled hours)

Job Summary
McLean Hospital is a comprehensive psychiatric hospital committed to providing easy access to superior quality, cost-effective mental health services in the Boston area, Massachusetts and beyond. Since 1811, McLean Hospital has been a world leader in the treatment of mental illness and chemical dependency, research into the cause of mental illness and the training of generations of mental health care providers. McLean's multidisciplinary programs treat a broad range of psychiatric illnesses across the full continuum of care. Description - External - Coordinate all Administrative Procedures - Maintains confidentiality in all hospital communications. - Provides front door services for ECT and TMS patients and families - Answers and prioritizes telephone calls within reasonable time in a courteous manner, identifying self and unit at all times. - Give directions and general information to visitors regarding the hospital both in person and by phone according to unit protocol. - Coordinates the giving and receiving of patient information to and from other hospital departments within established time frames. - Maintains complete and accurate messages for unit and other healthcare personnel, assuring accurate routing of messages in accordance with unit procedure. - Billing for all clinical services - Assists with completion, preparation and timely submission of department encounter forms to HIS - Resolves billing issues by coordinating with patient accounts.. - Patient billing issues liaison - Manages ECT insurance pre-authorization and ongoing authorization of insurance coverage for ECT including initial contact with insurance companies, monitoring of dates of coverage, communication of pertinent clinical information as needed. - Manages TMS insurance pre-authorization and ongoing authorization of insurance coverage for TMS including initial contact with insurance companies, monitoring of dates of coverage, communication of pertinent clinical information asneeded. - Coordinates with Utilization Review for inpatient ECT/TMS treatment authorization. - Assists in transition to outpatient treatment and refers to patient accounts as necessary. - Kronos responsibility - Prepares payroll for staff via KRONOS and resolves issues as needed. - Communicates payroll issues to staff - Has eBuy responsibility - Orders routine equipment and supplies according to established stock levels and requisition procedures as demonstrated by maintaining supplies within budget levels. - Assists with processing PO orders for equipment, supplies, etc. as needed. - Maintains/reviews budget - Assists in budget preparation as requested. - Keeps statistics and coordinates paperwork as requested. - Scheduling responsibilities - Works with Administrative Coordinator, Program Manager and Director to assure clinician coverage - Coordinates nursing scheduling with Administrative Coordinator and Program Manager as needed.

Qualifications

Qualifications - External - Associates degree and 3-5 years direct experience OR 6-8 years professional experience. - All employees must possess basic computer skills to use a variety of electronic or online systems for communication, clinical and administrative purposes. All employees must possess basic computer skills to use a variety of electronic or online systems for communication, clinical and administrative purposes.

Additional Job Details (if applicable)

Additional Job Description

Remote Type

Onsite

Work Location

115 Mill Street

Scheduled Weekly Hours

20

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

The McLean Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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