Account Manager- Property & Casualty Accounts
MMC

Job Info

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This position is for a seasoned professional individual contributor in Client Relationship Management, who works independently with minimal supervision to maintain and grow a moderate book of business ensuring retention and relationship satisfaction and assists senior level colleagues with complex account work to gain exposure to various markets or industries. As a Multinational Insurance Account Manager, your primary responsibility is to manage and grow a portfolio of multinational insurance clients. You will work closely with our Marsh Global offices and clients to understand their insurance needs and develop customized insurance solutions to meet those needs. Your job duties may include:

We will count on you to:

• Build and maintain strong relationships with Marsh Global colleagues and multinational clients.
  
• Be the main point of contact for our clients and work to establish and maintain strong relationships by having regular communication, conducting client meetings as needed, and providing exceptional customer service.
  
• Work with Marsh Global colleagues and clients to understand their unique insurance requirements and develop insurance solutions.
  
• Analyze client risk profiles, conduct risk assessments, and recommend appropriate insurance coverage.
  
• Manage the entire insurance policy lifecycle including policy issuance, endorsements, & renewals, reviewing policy terms and conditions, negotiating with insurance carriers, and ensuring timely policy renewals.
  
• Provide risk management advice to clients on risk management strategies and best practices.
  
• Work closely with underwriters and other internal teams to ensure seamless service delivery to clients by coordinating policy issuance and resolving any client issues or concerns.
  
• Achieve revenue growth through expanded business by identifying coverage gaps and/or needs through cross-selling opportunities, upselling additional insurance products, and expanding client relationships.
  
• Ensure that all client records, documentation, and data are accurately maintained in the company's systems including updating client information, recording client interactions, and generating reports as required.
  

What you need to have:

• 5-7 years of experience in the Commercial Property and Casualty industry with strong knowledge of insurance coverages.
  
• Excellent organizational and time management skills, with a keen attention to detail.
  
• Strong interpersonal skills and a high sense of urgency.
  
• Exceptional written and verbal communication skills.
  
• Proven ability to build and maintain positive working relationships with clients, management, and peers.
  
• Proficiency in MS Office applications.
  

What makes you stand out:

• Professional designations such as ARM, CIC, or CRM, or equivalent preferred.
  
• Experience operating successfully in a fast-paced environment.
  
• A proactive approach to identifying and addressing client needs and relationship management.
  
• A willingness to engage in industry events and conferences to expand your professional network.
  
• We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
  

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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